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Aloha Management and Staff of Island Shutters,
We just wanted to commend and compliment all of your team members that we have had personal contact with, as well as the “behind the scenes” production staff. We prefer to support local when we can and in this case, Island Shutters especially with locally produced product is a TOTAL WIN WIN.
From the moment we contacted Island Shutters for a quote, we felt welcomed and valued by Kenya. Kenya efficiently scheduled an appointment without making me feel like she was rushing me off the phone. I especially appreciated her prompt emails and appointment reminders.
Estimator Bronson was very efficient taking measurements and patiently answered all my questions. Bronson promptly provided our quote with easy to understand breakdown and options.
Designer Lorraine is very personable and knowledgable. Some of our windows were a little odd sized and with her years of expertise was able to explain what would work best for us.
We were honestly a little shocked at the rapid turnaround time from acceptance of the quote to installation which was a few weeks instead of months. As a brief history, we were frustrated to have waited 18 months for our $50k windows from order date to install.
Installers Lopaka and Chuck were very professional. Installation was performed efficiently (one day) and neatly.
Recently we had some friends over, couple of them are building contractors, who were impressed by the quality of our newly installed shutters. We relayed how pleased we are with the entire experience and how nicely the shutters added to our home.
We proudly recommended Island Shutters.
Jeff and Vanessa Huff