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Aloha Management and Staff of Island Shutters,

We just wanted to commend and compliment all of your team members that we have had personal contact with, as well as the “behind the scenes” production staff.  We prefer to support local when we can and in this case, Island Shutters especially with locally produced product is a TOTAL WIN WIN.

From the moment we contacted Island Shutters for a quote, we felt welcomed and valued by Kenya.  Kenya efficiently scheduled an appointment without making me feel like she was rushing me off the phone. I especially appreciated her prompt emails and appointment reminders.

Estimator Bronson was very efficient taking measurements and patiently answered all my questions. Bronson promptly provided our quote with easy to understand breakdown and options.

Designer Lorraine is very personable and knowledgable. Some of our windows were a little odd sized and with her years of expertise was able to explain what would work best for us.

We were honestly a little shocked at the rapid turnaround time from acceptance of the quote to installation which was a few weeks instead of months.  As a brief history, we were frustrated to have waited 18 months for our $50k windows from order date to install.

Installers Lopaka and Chuck were very professional. Installation was performed efficiently (one day) and neatly.

Recently we had some friends over, couple of them are building contractors, who were impressed by the quality of our newly installed shutters. We relayed how pleased we are with the entire experience and how nicely the shutters added to our home.

We proudly recommended Island Shutters.

Jeff and Vanessa Huff

"Aloha Islander Shutters, It has now been about a month since we have had our shutters installed and would like to send your company staff a super "mahalo" for your great service and performance!

Lorraine has provided excellent customer service and kept me informed of the order, payment, and installation processes. Bronson conducted the initial measurement and estimation processes, fully discussing our options of having split screening for privacy and bi-folding shutters on the smaller window. Shawn and his partner did the actual installation with professional expertise and extreme accuracy ensuring the shutters were squared and operating as advertised. In addition to his proficiency, Shawn’s work site completion was immaculately cleaned, only adding to the beauty of the window shutters.

The split windows allowing the ability to leave the top section open while the bottom sections are closed or partially closed for either indirect light or privacy has literally brought the beauty of our outside indoors. Neighbors have paid compliments regarding the “new look and beauty” of the windows.

Having had vertical blinds for decades, I am only sorry your great shutters were not installed much earlier in time. These shutters are a 100% improvement from the inside and outside views. I strongly recommend Island Shutter services and window shutter products.

Mahalo nui loa for a most excellent product supplied by a great Island Shutter team."
4-1/2” louvers.
Michael M.
Honolulu, Hawaii
"Just want to pass along some feedback from yesterday's installation. We couldn't be happier with the results and your shutters have exceeded our expectations! We look forward to doing business with you again. It's been a great experience working you and the team from initial consultation to installation. Thank you for all the hard work you've done; it's greatly appreciated!"
4 panels with 2 posts 4-1/2” louver
The Nakamuras
Honolulu, Hawaii
"My husband and I were extremely impressed for all the hard work that was put into our beautiful plantation shutters. It came out so much more beautiful than I had imagined. From our informative face to face consultation with Lorraine to Cheryl's kind voice with scheduling and payment, right down to Lopaka installing the last part of our sliding door shutters, I knew we chose the right company to get this job done. It was worth the wait! The quality and craftsmanship can be seen and felt in every room of our new home. I am certain it is an investment that'll last for a very long time. I will definitely be referring everyone I know to Island Shutters. Thank you so much to the entire team at Island Shutters!!!"
Silayan R.
Waipahu, Hawaii
"Just wanted to add that Mark and Lorraine are so nice and knowledgeable. I would recommend taking their recommendations. I'm glad I listened to Lorraine! It looks great. I highly recommend Island shutters for exceptional work and craftsmanship. They can fit any window and any opening. I am so happy with my room divider and husband is happy with his trim. Lol."
Janice O.
Honolulu, Hawaii
"I had my living area shutters installed today: 2 sliding doors and 4 long windows. From Cheryl scheduling my appointment, to my consultation with Lorraine, to the installation today (done by Lopaka)... the customer service and delivery of service was top notch. I had contacted another company, who had really good reviews, but didn't feel we were a good match. I reached out to Island Shutters and as soon as I met with Lorraine, I knew Island Shutters was the right choice for me. Lorraine is very knowledgable, professional, and thorough during the consultation. She brings samples and does an excellent job of educating clients about their shutters, etc. She's not pushy, at all, and is very easy to talk to.

On top of the great customer service, they make their shutters locally, so I was able to get mine installed only 17 days after accepting the proposal, which was awesome because other companies quoted 4-8 weeks because their products had to be made/shipped from off-island. I like that my shutters are made locally, not only because I like to support local businesses, but if I ever need work done on them... it's easier to get it done locally by the people who made them. Their prices are only slightly higher than companies who ship from off-island. In my opinion, it's not enough of a savings to wait for such a long time to get something from off island that you can get locally. They also use a top coat that prevents the shutters from getting scratched up.

Installation - Lopaka called to let me know he was on his way. As soon as he arrived, he went straight to work. He was very professional, well-mannered, and a diligent worker. I could tell he knew what he was doing and showed great attention to detail. He re-measures and cuts some pieces for the shutters on-site so that everything fits precisely. Because I had 2 sliding doors and 4 large mirrors, he had to work all day, but he did it with a great attitude, and I was so happy with the final products!

I highly recommend this company if you're interested in getting shutters installed; you will not be disappointed! Thank you so much, Lorraine, Lopaka, and Cheryl!! God bless!"
Tiffany T.
Kapolei, Hawaii
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